-Orders will be shipped within 24 hours of receipt. If for any reason this is not possible, you will be sent an email informing you and providing an estimated shipping date. Customized orders are expected to be delivered within approximately 10 business days, as they are made to order.

-Deliveries are made on weekdays; no deliveries are made on Saturdays, Sundays, or holidays.

Once your order has been shipped, you will receive an email or message from the shipping company with the shipment number, a tracking link, and the phone number of the delivery company. If you have any questions regarding your shipment, you can contact them directly to arrange delivery. Please provide a shipping address where someone can always pick up your order.

-The delivery time is estimated since sometimes and for reasons beyond MARTANA JEWELS' control, delays may occur, ESPECIALLY ON BLACK FRIDAY, CHRISTMAS, SALES, ETC., due to the high number of shipments during these dates.

-If you wish to change the delivery address for your order, please notify us as soon as possible at info@martana-jewels.com. If the order has already been shipped, you will be notified of any additional shipping costs and the estimated delivery date.

-We do not ship to PO boxes.

Shipping costs and delivery times to Spain (Peninsula), the Balearic Islands, and Portugal

ONTIME transport company.

Standard Shipping:

-Peninsula (purchases under €50): €4.99

-Peninsula (purchases over €50): FREE

Delivery time of 3-5 business days from shipment.

Express Shipping:

-Peninsula (purchases under €100): €9.99

-Peninsula (purchases over €100): FREE

Delivery time of 1-2 business days from shipment.

-Balearic Islands (purchases under €80): €8.95

-Balearic Islands (purchases over €80): FREE

Delivery time up to 4 business days from shipment.

-Portugal (purchases less than €50): €6.00

-Portugal (purchases over €50): FREE

Delivery time up to 72 business hours from shipment.

We do not ship to the Canary Islands, Ceuta, Melilla, or Andorra.

Shipping costs and delivery times within the European Union

DHL transport company.

-EU (purchases under €100): €11.95.

-EU (purchases over €100): FREE

Delivery time between 4 and 8 business days from shipment.

If you have any other questions about shipping and delivery, please don't hesitate to contact us by emailing info@martana-jewels.com and we will respond as soon as possible.